Amazon

Guy Montag is a fireman. In his world, where television rules and literature is on the brink of extinction, firemen start fires rather than put them out. His job is to destroy the most illegal of commodities, the printed book, along with the houses in which they are hidden.

Montag never questions the destruction and ruin his actions produce, returning each day to his bland life and wife, Mildred, who spends all day with her television “family.” But then he meets an eccentric young neighbor, Clarisse, who introduces him to a past where people didn’t live in fear and to a present where one sees the world through the ideas in books instead of the mindless chatter of television.

When Mildred attempts suicide and Clarisse suddenly disappears, Montag begins to question everything he has ever known. He starts hiding books in his home, and when his pilfering is discovered, the fireman has to run for his life.

This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

NEW YORK TIMES BESTSELLER
 
The Victorian language of flowers was used to convey romantic expressions: honeysuckle for devotion, asters for patience, and red roses for love. But for Victoria Jones, it’s been more useful in communicating mistrust and solitude. After a childhood spent in the foster-care system, she is unable to get close to anybody, and her only connection to the world is through flowers and their meanings. Now eighteen and emancipated from the system with nowhere to go, Victoria realizes she has a gift for helping others through the flowers she chooses for them. But an unexpected encounter with a mysterious stranger has her questioning what’s been missing in her life. And when she’s forced to confront a painful secret from her past, she must decide whether it’s worth risking everything for a second chance at happiness.
 
Look for special features inside. Join the Circle for author chats and more.

An indispensable book for teens, as well as parents, grandparents, and any adult who influences young people, The 7 Habits of Highly Effective Teens is destined to become the last word on surviving and thriving as a teen and beyond.

Grace.

We talk as though we understand the term. The bank gives us a grace period. The seedy politician falls from grace. Musicians speak of a grace note. We describe an actress as gracious, a dancer as graceful. We use the word for hospitals, baby girls, kings, and premeal prayers. We talk as though we know what grace means.

But do we really understand it? Have we settled for wimpy grace? It politely occupies a phrase in a hymn, fits nicely on a church sign. Never causes trouble or demands a response. When asked, “Do you believe in grace?” who could say no?

Max Lucado asks a deeper question: Have you been changed by grace? Shaped by grace? Strengthened by grace? Emboldened by grace? Softened by grace? Snatched by the nape of your neck and shaken to your senses by grace?

God’s grace has a drenching about it. A wildness about it. A white-water, riptide, turn-you-upside-downness about it. Grace comes after you. It rewires you. From insecure to God secure. From regret riddled to better-because-of-it. From afraid to die to ready to fly.

Grace is the voice that calls us to change and then gives us the power to pull it off.

Let’s make certain grace gets you. 

Endorsements for GRACE:

“God’s grace—His unconditionally loving, unmerited favor—is sometimes difficult for people to grasp, even though each one of us is in desperate need of it. But in Max Lucado’s new book, GRACE, it is completely embraceable and understandable. Through Lucado’s characteristic narrative style and profound biblical understanding, we learn that God’s grace is truly much more than we deserve and greater than we imagine. “ --Dr. Charles F. Stanley 

“Max Lucado has blended his creative writing style with honesty about how he has experienced God’s grace, mercy and forgiveness in his own times of failure and despair.  You will find comfort as Max shines the light of the Word of God revealing that Jesus Christ is truly the only hope that brings everlasting peace.” --Franklin Graham, President and CEO, Samaritan’s Purse, Billy Graham Evangelistic Association

“Reading Max Lucado on grace is like hearing Warren Buffett on money or Julia Child on food—it’s a subject he spent a lifetime falling in love with.” --John Ortberg, pastor and author, Menlo Park Presbyterian Church 

“Few writers are better than Max Lucado, no subject is better than God’s grace." --Randy Alcorn, author of Heaven and If God is Good

"Max gives us encouragement, hope and a needed reminder that the grace we all possess as followers of Jesus should empower us to move mountains, vs simply settling for pushing wimpy molehills." --Brad Lomenick, President and Executive Director, Catalyst

“Max offers up a biblical vision of God’s grace that comes drenched in sweat and with a set of six-pack abs; a life-defining newness and relationship-refining kindness straight from the heart of God.” --Tim Kimmel, author of Grace Based Parenting

"Some writers aim for the mind, others for the heart and a small number for the soul. With his latest book, 'Grace,' Max Lucado hits the trifecta, touching on all three." -- Cal Thomas, Syndicated and USA Today Columnist and Fox News Contributor

“If you love the writings of Max Lucado, this will probably become your favorite.” -- Stephen Arterburn, Founder and Chairman of New Life Ministries, host of “New Life Live!” and best selling author

“I can think of no more needed message for weary people everywhere, and no better writer than Max Lucado to paint so gloriously the hope that "Christ in you" affords.” --Louie Giglio, creator of Passion Conferences and pastor, Passion City Church

The most learner-centered and assessment-driven text available.

Ciccarelli/White, Psychology, 3/e is praised for a very engaging writing style, comprehensive coverage of key research, and strong pedagogical features.  This best-selling text focuses on getting students to actually read their textbook.  The authors use the recommended APA undergraduate psychology learning outcomes and establish clear learning objectives for students, while tying the text assessment to these objectives.  Student and instructor feedback from extremely successful first and second editions emphasize the appeal of Ciccarelli/White's approach to teaching and learning in today's classroom.