 | Speak
Release Date: May 10, 2011The first ten lies they tell you in high school"Speak up for yourself - we want to know what you have to say." From the first moment of her freshman year at Merryweather High, Melinda knows that this is a big fat lie, part of the nonsense of high school. She is friendless, outcast, because she busted an end-of-summer party by calling the cops, so now nobody will talk to her, let alone listen to her. As time passes, she becomes increasingly isolated and practically stops talking altogether. Only her art class offers any solace, and it is through her work on an art pr...
 |  | The Checklist Manifesto: How to Get Things Right
Release Date: January 4, 2011In his latest bestseller, Atul Gawande shows what the simple idea of the checklist reveals about the complexity of our lives and how we can deal with it.The modern world has given us stupendous know-how. Yet avoidable failures continue to plague us in health care, government, the law, the financial industry—in almost every realm of organized activity. And the reason is simple: the volume and complexity of knowledge today has exceeded our ability as individuals to properly deliver it to people—consistently, correctly, safely. We train longer, special...
|  | Raving Fans: A Revolutionary Approach To Customer Service
Release Date: May 19, 1993"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fan...
|  | Statistics for People Who (Think They) Hate Statistics
Publication Date: September 29, 2010| ISBN-10: 1412979595 | ISBN-13: 978-1412979597| Edition: Fourth Edition "Your book has changed my perception and attitude towards statistics. It is very well written, the language is completely user friendly and the progression of new concepts within each chapter is fantastic. Although my class is only on chapter 5 at this point, I have found my interest in the concepts and order in which you introduce them becoming greater. I thank you with very much appreciation as I was someone who dreaded taking statistics and thought I hated it!" - Jessica Maes, ...
|  | Calculate with Confidence, 5e (Morris, Calculate with Confidence)
Publication Date: September 14, 2009| ISBN-10: 0323056296 | ISBN-13: 978-0323056298| Edition: 5 Calculate with Confidence provides a clear consistent format with a step-by-step approach to the calculation and administration of drug dosages. It covers the ratio and proportion, formula, and dimensional analysis methods. This popular text focuses on enhancing the learning experience of students at all curricular levels by making content clinically applicable. Concepts relating to critical thinking, logical thinking, and nursing process are presented throughout. New practice problems have be...
|  | Introduction to Econometrics (3rd Edition) (Addison-Wesley Series in Economics)
Publication Date: December 3, 2010| ISBN-10: 0138009007 | ISBN-13: 978-0138009007| Edition: 3rd An approach to modern econometrics theory and practice through engaging applications.Grasp the relevance of econometrics with Introduction to Econometrics–the text that connects modern theory and practice with engaging applications.The third edition builds on the philosophy that applications should drive the theory, not the other way around, while maintaining a focus on currency. ...
|  | Gut and Psychology Syndrome: Natural Treatment for Autism, Dyspraxia, A.D.D., Dyslexia, A.D.H.D., Depression, Schizophrenia
Publication Date: November 1, 2010| ISBN-10: 0954852028 | ISBN-13: 978-0954852023| Edition: Revised & enlarged New 2010 Edition with over 100 extra pages of information! Gut and Psychology Syndrome provides the information you need to heal a damaged digestive system. The perfect book for anyone suffering from Autism, Dyslexia, Depression, Dyspraxia, ADD, ADHD, Schizophrenia, and any other condition that has a link with gut dysbiosis. ...
|  | The Outsiders
Release Date: April 20, 2006Includes bonus material, a new foreword by the author, and a discussion guide. ...
|  | Forgotten God: Reversing Our Tragic Neglect of the Holy Spirit
Publication Date: September 1, 2009 A follow up to the profound message of Crazy Love, Pastor Francis Chan offers a compelling invitation to understand, embrace, and follow the Holy Spirit’s direction in our lives. In the name of the Father, the Son, and … the Holy Spirit. We pray in the name of all three, but how often do we live with an awareness of only the first two? As Jesus ascended into heaven, He promised to send the Holy Spirit—the Helper—so that we could be true and living witnesses for Christ. Unfortunately, today’s church has admired the gift but ...
|  | Dubs Runs for President
Publication Date: September 18, 2012A sequel to the best-selling DUBS GOES TO WASHINGTON, this is a story of Dubs, a golden retriever so inspired by his trip to D.C. that he decides to run for president as the nominee of the K-9 party. Kids ages 4 to 8 will get a sense of an election, from conventions to hired consultants (Karl Rover) to polls (by Gallop the Horse) to the election itself. The book is nonpartisan. ...
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