| ASVAB For Dummies Release Date: October 29, 2010| ISBN-10: 0470637609 | ISBN-13: 978-0470637609| Edition: 3 Get fully briefed on the changes to the ASVAB and sharpen your test-taking skillsWant to ace the ASVAB? This essential guide includes in-depth reviews of all nine test subjects with complete explanations for every question, proficiency exercises, and tips to help you pinpoint your weaknesses and hone your test taking skills. You'll discover the pros and cons of the paper and computer exams, which tests are important to your military career, and cutting-edge study techniques.Features four full-length...
| | Global Business Today Publication Date: September 24, 2010| ISBN-10: 0078137217 | ISBN-13: 978-0078137211| Edition: 7 Overview: Charles Hill’s Global Business Today, 7e has become the most widely used text in the International Business market. Hill explains that he attempted to write a book that: (1) is comprehensive and up-to-date, (2) it goes beyond an uncritical presentation and shallow explanation of the body of knowledge, (3) it maintains a tight, integrated flow between chapters, (4) it focuses on managerial implications, (5) it makes important theories accessible and interesting to students, and ...
| | The Sun Also Rises Release Date: October 17, 2006The quintessential novel of the Lost Generation, The Sun Also Rises is one of Ernest Hemingway's masterpieces and a classic example of his spare but powerful writing style. A poignant look at the disillusionment and angst of the post-World War I generation, the novel introduces two of Hemingway's most unforgettable characters: Jake Barnes and Lady Brett Ashley. The story follows the flamboyant Brett and the hapless Jake as they journey from the wild nightlife of 1920s Paris to the brutal bullfighting rings of Spain with a motley group of expatriates. It is an ag...
| | Outside In: The Power of Putting Customers at the Center of Your Business Release Date: August 28, 2012What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding was preventing Office Depot from achieving its growth potential? What surprising insights helped the Mayo Clinic better serve both doctors and patients?The solution in each case was a focus on customer experience, the most powerful—and misunderstood—element of corporate strategy today.Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: ...
| | Raving Fans: A Revolutionary Approach To Customer Service Release Date: May 19, 1993"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fan...
| | Artisan Bread in Five Minutes a Day: The Discovery That Revolutionizes Home Baking Release Date: November 13, 2007There’s nothing like the smell of freshly baked bread to fill a kitchen with warmth, eager appetites, and endless praise for the baker who took on such a time-consuming task. Now, you can fill your kitchen with the irresistible aromas of a French bakery every day with just five minutes of active preparation time, and Artisan Bread in Five Minutes a Day will show you how.Coauthors Jeff Hertzberg and Zoë François prove that bread baking can be easier than a trip to the bakery. Their method is quick and simple, bringing forth scrumptious perfectio...
| | Cracking the AP Chemistry Exam, 2013 Edition (College Test Preparation) Release Date: August 7, 2012| ISBN-10: 0307944883 | ISBN-13: 978-0307944887If you need to know it, it’s in this book. Cracking the AP Chemistry, 2013 Edition includes: • 2 full-length practice tests with detailed explanations • Thorough subject reviews of all topics, including atomic structure, thermodynamics, the periodic table, fundamental laws, organic chemistry, molecular binding, and key equations, laws & formulas • Helpful tables, charts, and diagrams • Detailed ad...
| | The Kingmaker's Daughter (The Cousins' War) Release Date: August 14, 2012| Series: The Cousins' War Spies, poison, and curses surround her…. Is there anyone she can trust? In The Kingmaker’s Daughter, #1 New York Times bestselling author Philippa Gregory presents a novel of conspiracy and a fight to the death for love and power at the court of Edward IV of England. The Kingmaker’s Daughter is the gripping story of the daughters of the man known as the “Kingmaker,” Richard Neville, Earl of Warwick: the most powerful magnate in fifteenth-century England. Without a son and heir, he uses his daughters Anne a...
| | TEAS Review Manual, Vers. V (5) (ATI, Study Manual for the Test of Essential Academic Skills(TEAS)) Publication Date: September 1, 2009| ISBN-10: 1933107987 | ISBN-13: 978-1933107981| Edition: 1 New for 2010, this book matches the lastest version of the Test of Essential Academic Skills (TEAS) that is used as a pre-entrance exam by nursing schools across the country. The proctored TEAS test, developed by Assessment Technologies, Inc. (ATI), measures basic essential skills in reading, mathematics, science, and English and language usage. With revised and updated questions throughout, this study guide contains instructional content in each of the four key areas, along with practice tests...
| | World of Warcraft: Jaina Proudmoore: Tides of War Release Date: August 28, 2012| Series: World of Warcraft “Nothing is free, Go’el,” Jaina Proudmoore said. “Your knowledge and skills were bought at a cost. The . . . orc you left behind in your place had done much harm in your absence. If I have heard about what is going on in Orgrimmar and Ashenvale, surely you must have!” Go’el’s mien, which had been deeply peaceful, now looked troubled. “I have heard, of course.” “And . . . you do nothing?” “I have another path,” he said. “You have seen the results of that...
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