 | Calculate with Confidence, 5e (Morris, Calculate with Confidence)
Publication Date: September 14, 2009| ISBN-10: 0323056296 | ISBN-13: 978-0323056298| Edition: 5 Calculate with Confidence provides a clear consistent format with a step-by-step approach to the calculation and administration of drug dosages. It covers the ratio and proportion, formula, and dimensional analysis methods. This popular text focuses on enhancing the learning experience of students at all curricular levels by making content clinically applicable. Concepts relating to critical thinking, logical thinking, and nursing process are presented throughout. New practice problems have be...
 |  | Raving Fans: A Revolutionary Approach To Customer Service
Release Date: May 19, 1993"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fan...
|  | Primal Blueprint Quick and Easy Meals: Delicious, Primal-approved meals you can make in under 30 minutes (Primal Blueprint Series)
Publication Date: March 25, 2011| Series: Primal Blueprint Series Low carb styles of eating--whether touted as Primal, paleo, Atkins or the evolutionary diet--have proven to be the most effective for health and weight management.Unfortunately, many adherents find that regularly preparing healthy, natural meals the traditional ways can often take more time than they would like to spend. Following the immensely successful Primal Blueprint and Primal Blueprint Cookbook, Primal Blueprint Quick and Easy Meals offers healthy, low-carb Primal-approved recipes that can all be completed in under half...
|  | World of Warcraft: Jaina Proudmoore: Tides of War
Release Date: August 28, 2012| Series: World of Warcraft “Nothing is free, Go’el,” Jaina Proudmoore said. “Your knowledge and skills were bought at a cost. The . . . orc you left behind in your place had done much harm in your absence. If I have heard about what is going on in Orgrimmar and Ashenvale, surely you must have!” Go’el’s mien, which had been deeply peaceful, now looked troubled. “I have heard, of course.” “And . . . you do nothing?” “I have another path,” he said. “You have seen the results of that...
|  | Outside In: The Power of Putting Customers at the Center of Your Business
Release Date: August 28, 2012What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding was preventing Office Depot from achieving its growth potential? What surprising insights helped the Mayo Clinic better serve both doctors and patients?The solution in each case was a focus on customer experience, the most powerful—and misunderstood—element of corporate strategy today.Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: ...
|  | Evergreen: A Guide to Writing with Readings
Publication Date: January 7, 2010| ISBN-10: 0495798576 | ISBN-13: 978-0495798576| Edition: 9 Evergreen combines carefully crafted instruction, high-interest readings and student models, and plentiful practice exercises, to provide the most effective paragraph-to-essay-level developmental writing text on the market. The ninth edition includes expanded and revised coverage of writing essays, including an additional essay chapter and numerous additional student models. Photos enhance high-interest readings and promote critical viewing as well as critical thinking and clear writing. ...
|  | Artisan Bread in Five Minutes a Day: The Discovery That Revolutionizes Home Baking
Release Date: November 13, 2007There’s nothing like the smell of freshly baked bread to fill a kitchen with warmth, eager appetites, and endless praise for the baker who took on such a time-consuming task. Now, you can fill your kitchen with the irresistible aromas of a French bakery every day with just five minutes of active preparation time, and Artisan Bread in Five Minutes a Day will show you how.Coauthors Jeff Hertzberg and Zoë François prove that bread baking can be easier than a trip to the bakery. Their method is quick and simple, bringing forth scrumptious perfectio...
|  | The Stranger
Release Date: March 13, 1989| ISBN-10: 0679720200 | ISBN-13: 978-0679720201Through the story of an ordinary man unwittingly drawn into a senseless murder on an Algerian beach, Camus explored what he termed "the nakedness of man faced with the absurd." First published in 1946; now in a new translation by Matthew Ward. ...
|  | State of Wonder: A Novel (P.S.)
Release Date: May 8, 2012| Series: P.S.In a narrative replete with poison arrows, devouring snakes, scientific miracles, and spiritual transformations, State of Wonder presents a world of stunning surprise and danger, rich in emotional resonance and moral complexity. As Dr. Marina Singh embarks upon an uncertain odyssey into the insect-infested Amazon, she will be forced to surrender herself to the lush but forbidding world that awaits within the jungle. Charged with finding her former mentor Dr. Annick Swenson, a researcher who has disappeared while working on a valuable new drug, she w...
|  | ASVAB For Dummies
Release Date: October 29, 2010| ISBN-10: 0470637609 | ISBN-13: 978-0470637609| Edition: 3 Get fully briefed on the changes to the ASVAB and sharpen your test-taking skillsWant to ace the ASVAB? This essential guide includes in-depth reviews of all nine test subjects with complete explanations for every question, proficiency exercises, and tips to help you pinpoint your weaknesses and hone your test taking skills. You'll discover the pros and cons of the paper and computer exams, which tests are important to your military career, and cutting-edge study techniques.Features four full-length...
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